The website our cloud-based SaaS platform (the “Platform”) and the services made available by us (the “Service”) are provided by Configo Ltd., an Israeli company (the “Company”, “we” or “us”). We take the protection of your information seriously. This Privacy Policy (the “Policy”) explains how we collect and use information from you, the user of our Service (“you” or “your”) and end-users or visitors of your websites and/or applications (the “End-Users”). Together with our Terms of Use, it governs your use of the Service. By using the Service or providing information, you consent to the terms of this Policy and to the practices described herein. Please note that the personal information of you and of your End-Users may be processed in countries where laws regarding processing of personal information may be less stringent than the laws in your country.
Sources of Information We Collect
We collect information about you from various sources, including the following:
Note that you and your End Users are not subject to any legal duty to provide us information.
How We Generally Use the Information
We use the information we collect, first, to provide you with the Service. We put together all the information available to us to maximize the relevance and quality of the Service. For example, we use the information that we collect in order to:
We also use the information we collect for purposes of administering and expanding the Service, providing customer service and making available other sites and services to our users and prospective users.
Communication with You
Occasionally, we may also use your contact information to contact you and notify you about important changes to the Service, new services and special opportunities we think you will find valuable, on our behalf and on behalf of our partners and affiliates. We may contact you through email, the Service and other similar channels. By providing us with your contact information you consent to our use of such contract information to send you such communications. You may notify us at any time if you do not wish to receive promotional email communications by emailing us at info[at]shapo.io or by clicking “unsubscribe” in the message.
Personally Identifying Information
The information provided to us may include Personally Identifying Information (“PII”) which is information that can be used to uniquely identify, contact, or locate or otherwise identify an individual, such as name, address, profile picture, phone number, profile information, organizational and/or private e-mail address and title.
We do not rent, sell or disseminate PII to third parties without your consent, other than:
You may choose voluntarily whether or not to provide us with your PII. You may request access to all your voluntarily-provided PII that we collected online and maintain in our database by sending a written request to info[at]shapo.io.
Legal Basis for Processing in EU and EEA
We will process your personal information lawfully and only where we have legal bases for doing so.
Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.
While we retain your information, we will protect it within commercially acceptable means to prevent unauthorized access, loss and theft, copying or modification. With that said, no method transmission or storage is 100% secure.
If necessary, we may retain your personal information for legal compliance or in order to protect the vital interests of a person.
Data Processing in the EU and Data Transfer
The personal information we collect is stored and processed in United States, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.
Any transfer of personal information from countries in the European Economic Area (EEA) will be protected, for example the standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.
Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.
Use of Non-Personally Identifying Information
Generally
We may provide to third parties certain information about you and the End-Users without identifying you and the End-Users as individuals. We do this for purposes such as (1) providing statistical and aggregated data to researchers and other data consumers; (2) analyzing how the Service is used; (3) diagnosing and resolving technical problems; (4) maintaining security. We reserve the right to use and disclose any anonymized information at our discretion.
Advertising
As stated above, we may serve advertisements through the Service. Such ads may be based on the information provided to us other than the PII.
Deactivation and Deletion of Your Information
If you want to delete or remove any PII stored with us permanently, you may send an e-mail to info[at]shapo.io. Please include “Delete my Information” in the subject line and your full name and e-mail address in the body of the e-mail. We will respond to your request in a timely manner, normally within thirty (30) days. Upon such request, we will make our best efforts to remove all the requested PII from our database. However, please note that some information may not be deleted from all databases and backup records. We may also retain certain PII for customer service, legal and similar purposes. We reserve the right to keep all non-PII and continue to use such non-PII in accordance with this Policy after the termination of your account and deletion of all of the PII.
Information Security
We use industry standard measures to ensure the security of all information, including the use of passwords, firewalls, encryption and remote servers, and routinely evaluate our practices to identify security threats or opportunities for the improvement of our Service. However, no transmission of information is guaranteed to be completely secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise information security. You acknowledge and agree to assume this risk when communicating with us.
Children’s Privacy
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register to the Service. If you are under 13, please do not use the Service and do not send any information about yourself to us. No one under the age of 13 is allowed to provide any personal information to us. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us promptly at info[at]shapo.io.
Changes to Our Privacy Policy
By using the Service, you consent to our collection and use of your personal information as described in this Policy. If we make material changes to this Policy, we will notify you by placing a post regarding those changes on the website of the Service or by other means, as per our sole discretion. We reserve the right to modify this Policy at any time, so please review it frequently. Changes to this Policy are binding and effective when they are posted on this page. To the extent that the Service has your e-mail address on record, we may use this to inform you of changes to this Policy.
Contacting Us
If you have any questions about this Policy, our information practices, or your dealings with us, you can contact us at info[at]shapo.io.
